01. Acceptance of these terms
These Terms of Service govern your use of vynqas.shop and any purchase you make through it. By browsing the site, creating an account or placing an order, you agree to these terms. If you do not agree, please do not use the store.
You must be at least 18 years old, or have permission from a parent or guardian, to place an order.
02. Using the site
You may use the site for personal, non-commercial purposes. You agree not to:
- use the site in a way that breaks any law or regulation;
- attempt to gain unauthorised access to the site, accounts or systems;
- introduce malware, scrape the site at a disruptive rate, or interfere with its operation;
- copy, resell or exploit any part of the site without our written permission;
- impersonate another person or provide false order information.
We may suspend or close an account, or cancel an order, where we reasonably believe these rules have been broken.
03. Products, colours and availability
We describe every piece as accurately as we can. Colours can look different depending on your screen, and natural knit textures vary slightly from item to item — these differences are part of the product, not a fault.
All items are subject to availability. If an item becomes unavailable after you order, we will contact you and offer a refund or an alternative. We reserve the right to limit quantities on any order.
Sizing is shown on each product page. If you are between sizes, the product notes usually suggest whether to size up.
04. Pricing and errors
Prices are shown in US dollars and exclude sales tax, which is calculated at checkout. We try to keep prices and descriptions accurate, but errors happen.
If a price is obviously incorrect, we may cancel the order and refund you in full rather than fulfil it at the wrong price. We will always tell you before doing so. Price changes do not affect orders already confirmed.
05. Orders and payment
An order is an offer to buy. It is accepted when we send a dispatch confirmation. We may refuse or cancel an order where there is a pricing error, a stock issue, suspected fraud, or a delivery problem.
- Payment is taken at checkout through our payment provider.
- You confirm that the payment method used is yours or that you are authorised to use it.
- Orders are shipped only after payment has cleared.
- We do not store full card details on our servers.
06. Shipping, returns and cancellations
Shipping is free within the United States. Delivery estimates and processing times are set out in our Shipping Policy.
Returns, exchanges and refunds are governed by our Returns Policy. Nothing in these terms limits any statutory rights you have.
You may cancel an order before it is dispatched by emailing hello@vynqas.shop. Once dispatched, please use the returns process.
07. Intellectual property
The Vynqas name, logo, product photography, written copy, page design and all other content on this site are owned by Vynqas or used with permission. They are protected by copyright and trademark law.
You may view, download and print pages for your own personal use. You may not reproduce, distribute, modify or use our content commercially without written permission. Product images may not be used in listings, ads or feeds without our consent.
08. Reviews and user content
If you submit a review or other content, you confirm that it is yours, is accurate, and does not infringe anyone else’s rights. You grant us a non-exclusive, royalty-free licence to display, edit for length and use that content on the site and in marketing.
We may remove content that is unlawful, misleading, abusive or unrelated to the product.
09. Disclaimers
The site is provided on an “as is” and “as available” basis. We do not promise that it will be uninterrupted, error-free or free of harmful components, or that information on it is always complete or current.
Nothing on the site is medical, legal or financial advice. Product care guidance is provided in good faith; follow the care label included with your item.
10. Limitation of liability
To the fullest extent permitted by law, Vynqas is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data, arising from your use of the site or these terms.
Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms excludes liability that cannot be excluded by law, including for fraud or death or personal injury caused by negligence.
11. Indemnity
You agree to indemnify Vynqas against reasonable losses, claims and costs arising from your breach of these terms, your misuse of the site, or content you submit that infringes another person’s rights.
12. Governing law
These terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Multnomah County, Oregon, and both parties consent to that jurisdiction.
Before starting a formal claim, please write to us — most issues are solved in a single email.
13. Changes to these terms
We may update these terms from time to time. The revised version will be posted on this page with a new “last updated” date. Orders are governed by the terms in force when the order was placed.
14. Contact us
Questions about these terms are welcome.
- Email: hello@vynqas.shop
- Phone: +1 (503) 555-0148, Monday to Friday, 9:00 a.m.–5:00 p.m. Pacific Time.
- Post: Vynqas, 1124 NW Marshall Street, Suite 210, Portland, OR 97209.